Terms & Conditions

If you are looking for a Trial of our Product. We suggest trying our FREE version available at wordpress.org or you can purchase any PRO plan and get an advantage of our 14-day no-risk 100% money-back guarantee.

LICENSING

Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get Priority Support and Automatic upgrades for products.

PRIORITY SUPPORT

Support for purchased extensions is given up to one year after the purchase date.  If you wish to get support after one year, you must renew your license key.

AUTOMATIC UPDATES

Automatic Plugin Updates are included for free for one year. If you have a valid and active license key, and your extension(s) supports it, updates will be delivered automatically from the WordPress dashboard. If your extension(s) does not support automatic upgrades, then updates can be downloaded from your account page.

RENEWAL FEES

Currently, We have a 20% discount on license renewals whatever discount you got during our promo offers. We send an email with a 30% discount 2 weeks prior to expiring the license. If you renew in that time, you will avail 30% off from the original price. After your license expires, you will have a 20% discount that can be renewed anytime in the future. Remember, you need to have an active license to use Priority Support and upgrade versions of the product.

REFUND POLICY

We firmly believe in and stand behind our product 100%, but we understand that it can’t work perfectly for everyone all of the time. If you are unhappy with your purchase and have an issue that we are unable to resolve that makes the system unusable, we are more than happy to provide a complete refund within 14 days of your original purchase. We are NOT responsible for the issues generated due to third-party plugins.

Support Policy

Our Support team is available from 9:00 am to 5:00 pm, GMT +5 Timezone (Monday to Friday).

1. We are not providing support to Adult websites.
2. Depending on the nature of the problem, We need to ask Google account access along with wp-admin access of your site.
3. You must agree to the above conditions.

A few important conditions:

1. We cannot provide refunds due to technical issues unless you allow us to adequately try and assist you. If we are unable to resolve the issue for you, we will provide a refund. Please submit a ticket to our Support via plugin help tab before requesting a refund for a technical issue.
2. You will provide us with wp-admin access, FTP access, and Google Analytics access as needed. If we are still unable to solve the issue in our Plugin, We will refund it.
3. Refund will not be processed for any custom feature that was not present during the time you made the purchase.
4. You have 14 days NO-RISK 100% money back guarantee.

Note: If there is something bugging you even after reading the terms and conditions of our Product, feel free to contact us at our support.